Effective Date: 31/05/2024

1. Introduction

At Emboldened Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose,and safeguard your information when you visit our website emboldenedbeauty.co.ke, and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you interact with our website:

Contact Information: Name, email address, mailing address, phone number.

Account Information: Username, password, and other registration details.

Payment Information: Credit card details and billing information.

Transaction Information: Details about purchases you make and your transaction history.

Communication Information: Any information you provide when contacting customer service or communicating with us via email or chat.

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

Usage Data: Information about how you use our website, including the pages you visit, the time spent on those pages, and other statistics.

Device Information: Information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences.

3. How We Use Your Information

We use your information for the following purposes:

To Process Transactions: To process your orders, manage your account, and provide you with customer support.

To Improve Our Services: To understand how you use our website and to improve its functionality, performance, and user experience.

To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you, with your consent.

To Personalize Your Experience: To tailor our website content, marketing communications, and advertising to your preferences and interests.

To Ensure Security: To protect the security and integrity of our website, prevent fraud, and detect and mitigate security threats.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, shipping companies, and marketing service providers.

Legal Requirements: If required by law, or in response to legal proceedings, court orders, or government

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information through your account settings or by contacting us.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.

Cookies: You can manage your cookie preferences through your browser settings.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

8. Changes to This Privacy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Emboldened Beauty

PO Box 6235-00200

info@emboldenedbeauty.com

+254 705048601

Thank you for trusting Emboldened Beauty with your personal information. Your privacy and security are important to us, and we are committed to safeguarding your data.